1. Table of Upgrades
The product upgrades are shown in the table below:
| Internet Home products upgrades |
Existing Product - Download / Upload Speed
| New Product - Download / Upload Speed |
| Internet Home512 – Up to 512kbps/256kbps |
Internet Home2000 – Up to 2Mbps/768kbps |
| Internet Home1000 – 1Mbps/384kbps |
| Internet Home2000 – 2Mbps/512kbps |
Internet Home4000 – 4Mbps/768kbps |
| Internet Home3000 – 3Mbps/512kbps |
Internet Home6000 – 6Mbps/768kbps |
| Internet Home4000 – 4Mbps/512kbps |
Internet Home8000 – 8Mbps/768kbps |
| Internet Home8000 – 8Mbps/768kbps |
Internet Home12000 – 12Mbps/768kbps |
| Internet Home12000 – 12Mbps/768kbps |
Internet Home16000 – Up to 16Mbps/768kbps |
| - |
Internet Home32000 – Up to 32Mbps/768kbps |
2. Upgrade InformationFrom a technical standpoint, the upgrades to the speeds
of the majority of connections will be completed by the end of December 2012. Upgrades to connections presenting
technical problems will be extended until the end of March 2013. If, for technical reasons, we are unable to upgrade your
connection to the new speed, we shall transfer you to the product with the next best possible
speed and apply the corresponding reduced charge, about which you
will be informed.
If you do not wish your speed to be automatically upgraded and you prefer to remain at the present one,
or to be transferred to any other speed,
please contact us, free of charge, at the Cyta Call Centre on 132 or on 8000 80 80.
3. Product Charges
For more information about the new charges for Internet Home products, click here.
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